Introducing kiwi.com cheapest air flight booking platform
Kiwi.com is a Czech online travel agency that specializes in aggregating fares and booking travel itineraries, including flights, trains, and buses. Founded in 2012 by Oliver Dlouhý and Jozef Képesi, the platform originally launched as Skypicker.com before rebranding to its current name in 2016. Kiwi.com is notable for its innovative “virtual interlining” concept, which allows users to combine flights from different airlines that typically do not cooperate on bookings, thus providing unique travel options at competitive prices.
Introducing kiwi
Services Offered
Kiwi.com offers a range of services designed to enhance the travel booking experience:
- Fare Aggregation: The platform aggregates fares from over 750 carriers, allowing users to find the best deals across multiple transportation modes.
- Multi-City Search: Kiwi.com features tools like NOMAD, which enables travelers to book complex itineraries involving multiple cities and modes of transport.
- Customer Support Options: While Kiwi.com provides customer support, it has faced criticism regarding its responsiveness and effectiveness, particularly during the COVID-19 pandemic when many travelers experienced issues with refunds and cancellations.
Popularity and Usage
In 2023, Kiwi.com reported significant activity, with over 24 million seats booked and more than 35 billion searches conducted by users seeking optimal travel routes. The platform serves a diverse global audience, facilitating travel for customers from over 200 nationalities to destinations spanning more than 200 countries.
Customer Experience and Criticism
Despite its innovative approach, Kiwi.com has garnered mixed reviews from users. Many travelers appreciate the potential cost savings and unique itinerary options; however, there are substantial concerns regarding customer service:
- Refund Issues: Customers have reported difficulties obtaining refunds for canceled flights or changes made by airlines. Complaints highlight long delays in processing refunds and challenges in reaching customer service representatives.
- Booking Complications: Since Kiwi.com often books separate tickets with different airlines, travelers may face complications if one leg of their journey is delayed or canceled. This can lead to additional costs or logistical challenges that are not adequately covered by the platform’s policies unless additional protection plans are purchased.
- Customer Ratings: The agency has received low ratings on review platforms like TrustPilot, where it holds an average of 1.5 stars out of 5 based on numerous reviews. Many complaints focus on poor customer service experiences and issues related to ticket validity.
Kiwi.com is a powerful tool for finding affordable travel options and creating complex itineraries that traditional booking sites may not offer. However, potential users should exercise caution due to reported customer service challenges and refund difficulties. It is advisable for travelers to consider these factors when deciding whether to book through Kiwi.com or directly with airlines for greater reliability and support in case of travel disruptions.
What is the Kiwi.com Guarantee and How Does it Work?
What is the Kiwi.com Guarantee and How Does it Work
What is the Kiwi.com Guarantee?
The Kiwi.com Guarantee is a comprehensive package of services designed to protect your travel plans in case of flight disruptions. It includes automatic check-in on all your flights, 24/7 customer support, and coverage for flight cancellations, delays, and schedule changes.
How Does it Work?
The Kiwi.com Guarantee applies to your entire trip, no matter how many legs there are. If one or more of your flights is delayed, canceled or changed, Kiwi.com will offer you alternative means to your destination, a refund in the form of Kiwi.com Credit, or a monetary refund
.The specific coverage depends on how long it is until the first flight on your itinerary departs:
More than 48 hours before departure:
- Alternative means to your destination, which may be free of charge or significantly discounted
- An up-front refund in the form of Kiwi.com Credit
- An assisted refund, which may be monetary, at the carrier’s discretion
Less than 48 hours before departure:
- Alternative means to your destination, free of charge
- An up-front refund in the form of Kiwi.com Credit
- An up-front monetary refund
- Overnight accommodation and reimbursement for airport transfers and/or refreshments, when appropriate
The Kiwi.com Guarantee can be applied in situations where your flight is affected by disruptions due to factors that can occur in the standard course of transportation. However, it has limited effect in cases of force majeure events.To activate the Kiwi.com Guarantee, you must purchase it and pay the respective fee. By doing so, you assign any refunds provided by the carriers to Kiwi.com, which will be used to reimburse them for the remedies provided to you under the guarantee.
What are the benefits of using Kiwi.com over other flight booking websites?
Kiwi.com offers several distinct benefits compared to other flight booking websites, making it a popular choice for travelers seeking convenience, affordability, and flexibility. Here are the key benefits of using Kiwi.com:
What are the benefits of using Kiwi.com over other flight booking websites
1. Innovative Search Engine with Virtual Interlining
One of the standout features of Kiwi.com is its Virtual Interlining technology, which allows users to book flights from different airlines that don’t usually cooperate. This means you can combine low-cost airlines, traditional carriers, and other modes of transport to find the most affordable and convenient itineraries, which many other booking sites don’t offer.
2. Wide Range of Transport Options
Kiwi.com doesn’t limit its users to flights alone. The platform also allows customers to book trains, buses, and even rideshare services. This flexibility makes it a one-stop solution for travelers looking for multi-modal journeys, making travel planning more comprehensive than flight-only websites.
3. Kiwi.com Guarantee
Kiwi.com offers a travel guarantee that protects travelers in case of delays, cancellations, or missed connections (especially with non-partner airlines). If something goes wrong, Kiwi.com helps rebook your journey, and sometimes even provides accommodation or transportation to ensure you reach your destination. This level of protection is not always available on traditional flight booking platforms.
4. Flexible Booking and Date Change Options
The platform offers flexible booking options, allowing travelers to search across a range of dates, finding the cheapest options within a certain period. Additionally, Kiwi.com provides flexible ticket policies, allowing users to easily change or cancel bookings when needed. This is particularly helpful for travelers with uncertain schedules or those looking to minimize costs on last-minute changes.
5. Competitive Pricing
Kiwi.com is known for its ability to find some of the lowest prices on flights, thanks to its unique algorithm that combines budget and traditional airlines. It often uncovers deals that might not appear on other major flight search engines. Kiwi’s ability to mix different airlines often results in more affordable itineraries.
6. User-Friendly Interface and Mobile App
Kiwi.com offers an intuitive interface both on its website and mobile app, allowing users to search for flights quickly and easily. The mobile app also allows users to manage bookings, receive real-time flight updates, and access electronic boarding passes, making travel smoother and more convenient.
7. Nomad Feature for Multi-City Travel
For travelers looking to visit multiple destinations, Kiwi.com offers a feature called Nomad, which helps users plan complex multi-city itineraries. It optimizes routes and prices, making multi-city travel more affordable and convenient compared to manually booking each leg of the trip on other platforms.
8. Detailed Transparency in Pricing
Kiwi.com is known for providing clear, detailed information about the cost of flights, including any baggage fees, seat selection, and other extra charges that travelers might encounter. This transparency helps users avoid surprise fees during the booking process, allowing for better budgeting.
9. 24/7 Customer Support
Unlike some flight booking websites, Kiwi.com offers 24/7 customer support in multiple languages, ensuring that help is always available when you need it, whether before, during, or after your trip.
10. Unique Travel Options
Kiwi.com frequently offers routes that may not appear on traditional booking sites. This includes options like long layovers that allow you to explore a city, or combinations of flights that traditional platforms might not show due to airline partnership limitations.
In summary, Kiwi.com stands out due to its flexibility in flight combinations, competitive pricing, wide range of transport modes, and traveler-friendly services like the Kiwi.com Guarantee and Nomad feature. For travelers seeking more customized and affordable travel options, Kiwi.com provides a comprehensive solution that goes beyond traditional flight booking platforms.
How Kiwi.com guarantees the best flight prices
How Kiwi.com guarantees the best flight prices
Kiwi.com employs several strategies to guarantee the best flight prices for its customers, leveraging technology, innovative features, and partnerships to enhance user experience and affordability.
Key Strategies for Price Guarantee
1. Advanced Search Technology:
Kiwi.com utilizes a sophisticated algorithm that performs billions of price checks daily across 95% of global flight content. This technology allows users to compare prices from multiple airlines and booking platforms in real-time, helping them find the cheapest available options. By analyzing various combinations of flights, including those with layovers and alternative routes, Kiwi.com can uncover deals that traditional search engines might miss.
2. Price Lock Feature:
One of the standout features offered by Kiwi.com is the Price Lock service. This allows customers to freeze the price of a flight ticket for up to 72 hours by paying just 10% of the ticket price upfront. If the fare increases during this period, customers still pay the original locked-in price. Conversely, if the price drops, they benefit from the lower rate. This feature is particularly useful in a dynamic pricing environment where fares can fluctuate significantly.
3. Kiwi.com Guarantee:
The Kiwi.com Guarantee provides additional security for travelers by ensuring that if their flights are canceled or delayed, they will receive reasonable alternatives or a refund for unused tickets. This guarantee helps mitigate risks associated with booking complex itineraries that may involve multiple airlines. It offers peace of mind, allowing customers to book flights without fear of losing their investment due to unforeseen changes.
4. Direct Partnerships with Airlines:
Kiwi.com has established partnerships with airlines like Ryanair, which enables them to access real-time pricing and availability directly from airline systems rather than using screen scraping methods. This direct access ensures that customers receive accurate pricing without hidden mark-ups or additional fees, promoting transparency and trust in the booking process.
5. Comprehensive Customer Support:
Kiwi.com offers 24/7 customer support to assist travelers with any inquiries or issues they may encounter during their booking process or travels. This level of support enhances customer satisfaction and helps resolve any potential problems quickly, further solidifying their commitment to providing a smooth travel experience.
Through its innovative technology, unique features like Price Lock and the Kiwi.com Guarantee, direct partnerships with airlines, and robust customer support, Kiwi.com effectively guarantees competitive flight prices while ensuring a reliable and user-friendly booking experience. This combination of factors positions Kiwi.com as a leading choice for travelers seeking affordable and flexible travel options.
What makes Kiwi.com a popular choice for travellers
Kiwi.com has gained popularity among travelers for several reasons, making it a notable choice for those seeking affordable and flexible travel options. Here are the key factors contributing to its appeal:
What makes Kiwi.com a popular choice for travellers
Comprehensive Search Capabilities
- Multi-Carrier Options: Kiwi.com excels at combining flights from different airlines that do not have formal partnerships. This allows users to find cheaper itineraries that traditional search engines might miss. For example, it can piece together flights, trains, and buses into a single itinerary, which can significantly reduce travel costs.
- Unique Features: The platform offers features like the “Nomad” travel option, which helps users create complex multi-city itineraries by shuffling destinations to find the best prices. This is particularly useful for budget travelers looking to explore multiple locations efficiently.
- Flexibility in Booking: Users can search for flights over a range of dates and even set alerts for price drops, making it easier to plan trips around budget constraints.
Cost Savings
- Potential for Lower Prices: By utilizing various airlines and alternative transit methods (like trains or buses), Kiwi.com can often provide lower fares than standard booking platforms. This is especially beneficial for travelers willing to piece together their journeys rather than relying on direct flights.
- Single Transaction Convenience: Kiwi.com allows users to book all segments of their journey in one transaction, simplifying the booking process and making it easier to manage itineraries. This is a significant advantage over booking separate tickets across different platforms.
User-Friendly Experience
- Intuitive Interface: The platform is designed to be user-friendly, with filters that help narrow down options quickly. This alleviates the stress of sifting through countless flight combinations manually.
- Price Lock Feature: Kiwi.com offers a price lock option that allows users to secure a fare for a limited time while they finalize their plans, providing additional flexibility.
Considerations and Risks
While Kiwi.com presents many advantages, there are some important considerations:
- Customer Service Concerns: Reviews indicate that customer service can be lacking, particularly when dealing with cancellations or changes. Many users report difficulties in obtaining refunds or support when issues arise.
- Connection Risks: When booking self-transfer flights (where connections are not protected), travelers may face challenges if delays cause them to miss subsequent flights. The Kiwi.com Guarantee can mitigate some risks but comes at an additional cost.
In summary, Kiwi.com’s flexibility, comprehensive search capabilities, potential for significant cost savings, and user-friendly interface make it a popular choice among travelers looking for budget-friendly options and complex itineraries. However, prospective users should weigh these benefits against potential customer service challenges and the risks associated with self-transfer bookings.
How Kiwi.com’s “Anywhere” search feature works
Kiwi.com’s “Anywhere” search feature is designed to help travelers discover flights to various destinations without having a specific location in mind. Here’s how it works:
How Kiwi.com’s Anywhere search feature works
How the “Anywhere” Search Feature Works
- User Input: To utilize the feature, users simply enter their departure airport and set the destination to “anywhere.” This allows the platform to search for flights to multiple destinations.
- Flexible Date Options: Users can specify a fixed date or select a date range for their travel. This flexibility helps in finding the best deals available during that period.
- Exploration of Destinations: Once the search is initiated, Kiwi.com presents a map with various potential destinations, highlighting options that might not have been previously considered. This feature is particularly useful for travelers looking for inspiration or those who are flexible with their travel plans.
- Sorting by Price: The results can be sorted based on price, allowing users to identify the most affordable travel options quickly. This can lead to discovering cheaper flights to less popular or unexpected destinations.
- Integration with Other Features: The “Anywhere” search complements other Kiwi.com features, such as price locking and multi-modal travel options (combining flights, trains, and buses), enhancing the overall user experience by providing comprehensive travel solutions.
This feature not only simplifies the flight search process but also encourages adventurous travel by revealing new and exciting destinations based on budget and availability.
How Kiwi.com’s Flexi Ticket Option Benefits Travellers
How Kiwi.com’s Flexi Ticket Option Benefits Travellers
Kiwi.com offers a unique Flexi Ticket option that significantly enhances the travel experience for those who value flexibility and convenience. Here are the key benefits of this option:
1. Flexibility in Travel Plans
Flexi Tickets allow travelers to change their travel dates without incurring hefty fees. This is particularly advantageous for those whose plans may shift unexpectedly, as it provides peace of mind knowing that adjustments can be made without financial penalties.
2. Price Lock Feature
Travelers can use the Price Lock feature to secure a fare for three days for a small fee (around €10). This gives them additional time to finalize their travel plans while ensuring they don’t miss out on lower fares.
3. Comprehensive Itinerary Management
Kiwi.com’s platform allows users to book multi-city trips and combine flights from different airlines in one seamless transaction. This simplifies the booking process, making it easier to manage complex itineraries without the hassle of dealing with multiple airlines separately.
4. Kiwi.com Guarantee
When purchasing a Flexi Ticket, travelers have the option to add the Kiwi.com Guarantee, which protects against cancellations or delays. If a flight is missed due to changes in schedule or other issues, Kiwi.com will assist in finding alternative flights or provide refunds, ensuring that travelers are not left stranded. This guarantee covers accommodation, meals, and transport costs if delays occur, adding an extra layer of security to travel plans.
5. Cost-Effective Travel Options
By utilizing Kiwi.com’s algorithm, travelers can find cheaper flight combinations that may not be available through traditional booking methods. This includes options that involve self-transfers and using different carriers that do not typically partner with each other, allowing for significant savings on airfare.
6. User-Friendly Interface
The platform is designed to offer a user-friendly experience with various filters that help narrow down search results based on personal preferences such as budget, duration, and type of transport (flights, buses, trains). This makes it easier for travelers to find options that suit their needs quickly.
The Flexi Ticket option from Kiwi.com is particularly beneficial for budget-conscious travelers who appreciate flexibility and convenience in their travel arrangements. With features like price locks, itinerary management, and robust guarantees against disruptions, it provides a comprehensive solution for modern travelers looking to navigate the complexities of air travel efficiently.
How does Kiwi.com handle flight disruptions less than 48 hours before departure?
How does Kiwi.com handle flight disruptions less than 48 hours before departure
Kiwi.com has specific protocols for handling flight disruptions that occur less than 48 hours before departure, categorized under Scenario B. Here’s how they manage such situations:
Notification Requirement
- Immediate Notification: Passengers must inform Kiwi.com about any flight disruptions as soon as they learn of them, using available communication channels such as telephone or online chat. Failing to notify them without undue delay may result in losing the right to the Kiwi.com Guarantee.
Response from Kiwi.com
- Contacting Customers: If Kiwi.com is informed first about the disruption, they will reach out to the affected passengers within a reasonable timeframe after learning about the issue.
Options Available to Passengers
After notifying Kiwi.com, passengers can choose from the following solutions:
- Alternative Transportation: Kiwi.com will search for alternative flights or other means of transportation to the destination at no additional cost. If a reasonable alternative is found, it will be offered to the passenger.
- Refund Options: If no suitable alternative is available, passengers may be offered a refund for all unused flights in their itinerary.
- Kiwi.com Credit: Alternatively, passengers may receive credit equivalent to the price paid for all unused flights.
Timeliness of Responses
- Response Time: Passengers are required to respond promptly to any solutions offered by Kiwi.com, typically within 24 hours of being notified of the options. If they do not respond in time, the offer may become void, and they will not be entitled to further assistance under the Kiwi.com Guarantee.
In summary, Kiwi.com emphasizes quick communication and offers multiple solutions for flight disruptions occurring within 48 hours of departure, ensuring that passengers have options for rebooking or refunds.
What kind of support does Kiwi.com offer in case of trip disruption?
Kiwi.com offers a comprehensive Disruption Protection service designed to assist travelers in the event of trip disruptions caused by airline changes, cancellations, or delays. Here are the key features and support options available:
What kind of support does Kiwi.com offer in case of trip disruption
Disruption Protection Overview
- Coverage: Disruption Protection covers significant schedule changes or cancellations initiated by the carrier. This service is especially useful when flights are altered, canceled, or delayed, ensuring that travelers have support during such events.
- Alternative Itineraries: If a trip is disrupted, Kiwi.com will provide travelers with alternative itineraries to help them reach their destinations.
Types of Support
- Instant Help: Travelers can access 24/7 instant chat support for immediate assistance regarding their disrupted travel plans.
- Compensation Options: With Disruption Protection, customers may receive compensation for unused parts of their trip. For those with Premium Disruption Protection, additional compensation options are available, including refunds and further assistance with rebooking.
Key Benefits
- Automatic Check-in: The service includes automatic check-in for all flights, simplifying the travel process.
- Refunds and Compensation: Depending on the level of protection chosen (standard or premium), travelers can expect different levels of financial reimbursement in case of cancellations or significant changes.
In summary, Kiwi.com’s Disruption Protection offers essential support and compensation options to ensure that travelers can manage disruptions effectively and continue their journeys with minimal hassle.
How is Kiwi.com Disruption Protection different from other travel insurance policies?
Kiwi.com’s Disruption Protection offers a distinct approach to managing travel disruptions compared to traditional travel insurance policies. Here are the key differences:
How is Kiwi.com Disruption Protection different from other travel insurance policies
Coverage Focus
- Disruption Protection specifically addresses issues related to flight changes, cancellations, or delays caused by airlines. It ensures that travelers receive alternative itineraries or refunds when their plans are affected by these carrier-related disruptions.
- Travel Insurance, on the other hand, typically covers a broader range of issues, including health-related expenses, trip cancellations for personal reasons, lost luggage, and other unforeseen events that may occur during travel.
Response Mechanism
- With Disruption Protection, if a flight is disrupted, Kiwi.com commits to providing immediate assistance by rebooking flights or issuing refunds, often without the traveler needing to engage directly with airlines. This service is particularly useful for travelers who may find it challenging to navigate airline customer service.
- In contrast, travel insurance policies usually require the traveler to file claims after an incident occurs. This process can be lengthy and often involves providing documentation and justifications for the claim.
Service Availability
- Disruption Protection is a paid service that can be added during the booking process with Kiwi.com. It is tailored for those who frequently book connecting flights or complex itineraries where disruptions are more likely.
- Travel Insurance is generally purchased separately and can cover various aspects of travel beyond just flight changes. Policies vary widely in terms of coverage limits and exclusions, depending on the provider.
Cost Considerations
- The cost of Disruption Protection may be lower than comprehensive travel insurance since it focuses solely on flight-related issues rather than a wide array of potential travel problems.
- Conversely, comprehensive travel insurance can be more expensive due to its extensive coverage options, which include medical emergencies and other risks associated with travel.
In summary, while both options aim to protect travelers, Kiwi.com’s Disruption Protection is specialized for airline-related disruptions, providing immediate support in these scenarios. Traditional travel insurance offers broader coverage but may involve more complex claims processes and higher costs.
What specific steps does Kiwi.com take to assist with travel disruptions?
Kiwi.com has implemented several specific measures to assist travelers in the event of disruptions such as flight cancellations, delays, or schedule changes. Here are the key steps they take:
What specific steps does Kiwi.com take to assist with travel disruptions
Disruption Protection Service
Overview of Disruption Protection
Kiwi.com offers a service called Disruption Protection, which is designed to provide coverage when travel plans are altered due to actions by carriers. This service is particularly useful for travelers who book multi-leg journeys, as it helps mitigate the risks associated with changes in flight schedules.
Key Features of Disruption Protection
- Alternative Itineraries: If your original flight is canceled or significantly delayed, Kiwi.com will work to provide you with an alternative itinerary. This means they will rebook you on a different flight that fits your travel needs.
- Refund Options: In cases where an alternative itinerary cannot be arranged, travelers may be eligible for an immediate refund for the disrupted segment of their journey.
- Coverage for Various Disruptions: The protection covers a range of issues including cancellations, schedule changes, and delays caused by the carrier. This ensures that travelers have support regardless of the nature of the disruption.
Customer Support
Access to Customer ServiceWhile Kiwi.com provides a Disruption Protection service, customer experiences regarding support can vary. Some users have reported long wait times and difficulties in reaching customer service during critical moments. However, they do have a dedicated support team that can assist with disruptions when contacted.
- Communication Channels: Travelers can reach out through various channels, including phone and online chat, although responsiveness may vary based on demand.
Important Considerations
Limitations and Conditions
- Paid Service: It’s important to note that Disruption Protection is a paid service. Travelers need to opt-in for this coverage at the time of booking.
- Terms and Conditions: There are specific rules and regulations governing how Disruption Protection works, which travelers should familiarize themselves with to understand their rights and options in case of disruptions.
In summary, Kiwi.com aims to provide robust support through its Disruption Protection service, which includes rebooking options and refunds in case of travel disruptions. However, travelers should be aware of the limitations and ensure they are informed about the terms associated with this service.
Are there any additional costs associated with Kiwi.com’s Anti-Disruption Protection?
Are there any additional costs associated with Kiwi.com’s Anti-Disruption Protection
Kiwi.com’s Anti-Disruption Protection service offers two levels of coverage: Basic and Premium, both of which incur additional costs during the booking process. Here are the key details regarding these costs:
Additional Costs
- Service Fees: The Anti-Disruption Protection is a paid service, with fees typically set at 10% of the Booking Price for the Basic level. The Premium level may have a different fee structure, which is specified at the time of booking.
- Claim Limitations: While the service helps manage disruptions caused by carriers, it does not cover all potential claims. For instance, compensation claims under specific regulations (like EC261) are not included unless explicitly stated.
- Third-Party Services: If you opt for enforcement of disruption claims through third-party providers (e.g., AirHelp), additional fees may apply, and these services must be purchased through Kiwi.com.
Summary
In summary, when opting for Kiwi.com’s Anti-Disruption Protection, customers should expect to pay an additional fee based on their chosen level of service, typically starting at 10% of the booking price for Basic coverage. Additional costs may arise if utilizing third-party services or if specific claim conditions are not met.
Conclusion: Is Kiwi.com the cheapest air flight booking platform?
Conclusion Is Kiwi.com the cheapest air flight booking platform
In conclusion, Kiwi.com is a legitimate and reputable platform that offers unique flight combinations at affordable prices. While there may be some limitations in terms of flexibility and customer service, the advantages outweigh the disadvantages for many travelers. Through my research and analysis, it is evident that Kiwi.com has built a strong reputation in the travel industry and has satisfied millions of customers worldwide. To fully unlock the potential of Kiwi flights, it is important to be flexible, utilize the platform’s features, and take advantage of the best deals. With proper planning and understanding of the booking process, Kiwi.com can be a valuable tool in your travel arsenal. So go ahead, explore the world with Kiwi.com, and embark on your next adventure with confidence!
Kiwi.com’s Pricing and Features
- Kiwi.com uses an algorithm to find the cheapest flights by combining low-cost and traditional airlines, even if it means booking separate tickets. This allows them to offer very competitive prices.
- They have a flexible date search feature that lets you search by month or even anytime to find the cheapest flights. This is a great way to save money if your travel dates are flexible.
- Kiwi.com integrates searches for both low-cost and traditional scheduled flights to quickly find the cheapest option. They check prices from a wide variety of airlines like Ryanair, Wizz Air, AirAsia, and Jetstar.
Potential Downsides
- Kiwi.com’s customer service has a reputation for being poor, especially if something goes wrong with your booking. Dealing with them can be a “giant pain”.
- There are reports of Kiwi.com not providing full refunds when flights are canceled, despite airlines being required to do so by law. This is a major red flag.
- Booking directly with airlines is generally safer, especially given current travel issues. Airlines are using booking companies to shield themselves from customer service responsibilities.
While Kiwi.com can offer very cheap flights by combining low-cost carriers, it comes with risks. Their customer service is lacking and there are reports of them not providing proper refunds. For the safest experience, it’s best to book directly with airlines when possible, even if the price is slightly higher. Flexibility with travel dates is key to finding the cheapest flights.
CTA: Ready to unlock the potential of Kiwi flights? Visit Kiwi.com now and start planning your next journey!
